Transit time varies by destination and shipping method.
Eligible online purchases may be returned within 14 days of delivery (30 days for purchases made November 15 – January 15), unused and unworn, with original packaging and all included accessories and documents.
A $15 return-label fee is deducted from your refund. Prescription or custom-lens returns incur a $25 lens restocking fee and must include both custom and original demo lenses. Returns of orders containing three or more items incur a 20% restocking fee.
We do not offer direct exchanges. To choose a different item, return your purchase and place a new order.
All our frames are authentic and sourced directly from the brands’ suppliers. Every pair is handled with exceptional care, from sourcing to packing, to preserve its quality and ensure it reaches you in excellent condition.
